TERMS AND CONDITIONS OF THE ONLINE STORE bizim.pl

1- Introductory provisions: 1. The Bizim Sklep online store, available at the www.bizim.pl internet address, is run by AREM Trade., which is registered at UL. GÓRCZEWSKA 224 / U3, 01-460 WARSZAWA, NIP: 5242972293. These Terms and Conditions are addressed to both Consumers and Entrepreneurs using the Store and specify the rules for using the Online Shop as well as the rules and procedures for concluding Distance Sales Agreements with the Customer through the Shop.

2- Definitions: 1. Consumer – a natural person concluding an agreement with the Seller within the Shop, the subject of which is not directly related to their business or professional activity. 2. Seller – AREM Trade. NIP: 5242972293 3. Customer – any entity making purchases through the Store. 4. Entrepreneur – a natural person, a legal person and an organizational unit that is not a legal person, to which a separate act grants legal capacity, performing business activity on its own behalf and using the Store. 5. Shop – Bizim Sklep online store operated by the Seller at the following address: www.bizim.pl 6. Distance Contract – an agreement concluded with the Client as part of an organized system of concluding distance contracts (within the Store), without the simultaneous physical presence of the parties, with the exclusive use of one or more means of distance communication up to and including the moment of concluding the agreement. 7. Terms and Conditions – these Terms and Conditions of the Store. 8. Order – a declaration of intent of the Customer submitted by means of the Order Form and aimed directly at concluding a Product or Products Sale Agreement with the Seller. 9. Account – the customer's account in the Shop, which collects the data provided by the Customer and information about the Orders placed by him in the Shop. 10. Registration Form – a form available in the Store, enabling the creation of an Account. 11. Order Form – an interactive form available in the Store that allows you to place an Order, in particular by adding Products to the Cart and specifying the terms and conditions of the Sales Agreement, including the method of delivery and payment. 12. Shopping Cart – an element of the Shop's software, in which the Products selected by the Customer for purchase are visible, and it is also possible to determine and modify the Order data, in particular the number of products. 13. Product – a movable item/service available in the Store, which is the subject of the Sales Agreement between the Customer and the Seller. 14. Sales Agreement – a contract for the sale of a Product concluded or concluded between the Customer and the Seller via the Online Shop. The Contract of Sale shall also be understood as a contract for the provision of services and a contract for specific work, which applies to the features of the Product.

3- Contact with the Store: 1. Address: Górczewska 224, 01-460 Warszawa, 2. Seller's email address: bizimsklep@gmail.com 3. Seller's phone number: 518 350 753 4. Customer may communicate with Vendor using the addresses and telephone numbers provided in this paragraph. 6. The Customer may communicate by phone with the Seller between 9.00 a.m. and 10.00 p.m. from Monday to Saturday.

4- Technical requirements: In order to use the Store, including browsing the Store's assortment and placing orders for Products, it is necessary to: 1. an end device with access to the Internet and a web browser such as Mozilla Firefox version 17.0 and higher or Opera version 12.0 and higher, Google Chrome version 23.0 and higher, Safari version 5.0 and higher, Microsoft Edge version 25.10586.0.0 and higher, 2. an active e-mail account,3 . cookies enabled

5- General information: 1. To the fullest extent permitted by law, the Seller shall not be liable for any disruptions, including interruptions in the functioning of the Shop caused by force majeure, unauthorised actions of third parties or incompatibility of the Online Shop with the Customer's technical infrastructure. 2. Browsing the Store's assortment and placing orders by the Customer for the Products in the Store's assortment does not require creating an Account. 3. The prices given in the Shop are given in Polish zlotys and are gross prices (including VAT). 4. The final (final) amount to be paid by the Customer consists of the price for the Product and the cost of delivery (including transport, delivery and postal services), about which the Customer is informed on the Store's website when placing the Order, including at the time of expressing the will to be bound by the Sales Agreement. 5. If the nature of the subject matter of the Agreement does not allow, in a reasonable assessment, to calculate the final price in advance, information about the method of calculating the price, as well as about the fees for transport, delivery, postal services and other costs, will be provided in the Store in the description of the Product.

6- Rules for placing an order: In order to place an Order, you need to: 1. Go to the Store's website; 2. Select the Product that is the subject of the Order and then click the "Add to Cart" button (or equivalent); 3. Log in or use the option to place an Order without registration; 4. If you have chosen the option of placing an Order without registration – fill in the Order Form by entering the details of the recipient of the Order and the address to which the Product is to be delivered, select the type of shipment (method of delivery of the Product), enter the data for the invoice, if they are different from the data of the recipient of the Order,5 . Click on the "Buy & Pay" button and confirm the order,6 . Choose one of the available payment methods and, depending on the payment method, pay for the order within the specified period, subject to § 8 point 3.

7- Performance of the sales contract: 1. The conclusion of the Sales Agreement between the Customer and the Seller takes place after the Customer places an Order using the Order Form in the Online Shop in accordance with § 7 of the Terms and Conditions. 2. After placing an Order, the Seller immediately confirms its receipt and at the same time accepts the Order for execution. Confirmation of receipt of the Order and its acceptance for execution takes place by the Seller sending the Customer an appropriate e-mail message to the Customer's e-mail address provided during the placing of the Order, which contains at least the Seller's statements about the receipt of the Order and its acceptance for processing, a link containing the tracking number and confirmation of the conclusion of the Sales Agreement. Upon receipt of the above e-mail by the Customer, a Contract of Sale is concluded between the Customer and the Seller. 3. If the Customer chooses: a. payment by bank transfer, electronic payments, the Customer is obliged to make the payment within 7 calendar days from the date of concluding the Sales Agreement – otherwise the order will be cancelled. b. the Customer is obliged to make the payment upon receipt of the shipment. 4. The Product will be shipped by the Seller on the date indicated in its description (subject to paragraph 5 of this paragraph), in the manner chosen by the Customer when placing the Order. a. If you order Products with different delivery dates, the delivery date shall be the longest stated delivery date. b. If you order Products with different delivery dates, you have the option to request that the Products be delivered in parts or that all Products be delivered after the entire order has been completed. 5. The beginning of the delivery date of the Product to the Customer is counted as follows: a. If the Customer chooses the method of payment by bank transfer, electronic payment or payment card – from the date of crediting the Seller's bank account. 6. In the case of ordering Products with different readiness for collection dates, the date of readiness for collection is the longest specified period. 7. The beginning of the period of readiness of the Product for collection by the Customer is counted as follows: 8. If the Customer chooses the method of payment by bank transfer, electronic payment or payment card – from the date of crediting the Seller's bank account. 9. Delivery of the Product takes place in Polish or English. 10. Delivery of the Product to the Customer is payable, unless the Contract of Sale provides otherwise. The costs of delivery of the Product (including fees for transport, delivery and postal services) are indicated to the Customer on the pages of the Online Shop in the "Delivery costs" tab and when placing the Order, including at the time of the Customer's willingness to be bound by the Sales Agreement.

9- Right of withdrawal: 1. A withdrawl can occur if the delivery to the indicated adress of the buyer can not be completed succsesfully. 2. The Consumer may withdraw from the Agreement only by sending back the ordered products together with a receipt and a statement of withdrawal from the Agreement. 3. In extraordinary circumstances, a statement or a receipt may be sent by traditional mail – the Seller's contact details are specified in § 3. The statement may also be submitted on the form provided in Appendix 1 to these Terms and Conditions and in the Appendix to the Act of 30 May 2014 on Consumer Rights, but it is not mandatory. 4. If the Consumer sends the statement electronically, the Seller shall immediately send the Consumer to the e-mail address provided by the Consumer a confirmation of receipt of the statement of withdrawal from the Agreement. 5. Effects of withdrawal from the Agreement:a. In the event of withdrawal from the Distance Agreement, the Agreement shall be deemed not to have been concluded. 6. The Seller will refund the payment to the bank account number indicated by the Consumer. 7. The Seller may withhold payment until the Product is returned or until proof of return is provided to the Seller, whichever occurs first. 8. The Consumer bears the direct costs of returning the Product, including the costs of returning the Product. 9. The Consumer is only responsible for the decrease in the value of the Product resulting from the use of the Product. 10. If, due to the nature of the Product, it cannot be sent back in the usual way by post, information about this, as well as the costs of returning the Product, will be included in the description of the Product in the Store. 11. The Consumer does not have the right to withdraw from a distance contract in relation to the Agreement: a. in which the subject of the service is a non-prefabricated item, manufactured according to the Consumer's specification or serving to meet the Consumer's individualized needs,b . in which the subject of the service is an item delivered in a sealed package, which cannot be returned after opening the package due to health protection or for reasons of hygiene products, if the packaging has been opened after delivery,c . where the subject of the service is an item that is perishable or has a short shelf life, . for the provision of services, j if the Seller has fully performed the service with the express consent of the Consumer, who has been informed before the commencement of the service that after the performance of the service by the Seller, he will lose the right to withdraw from the Agreement,e . in which the subject of the service are items which, after delivery, due to their nature, are inseparably connected with other things,

10- Complaint and warranty: 1. The Contract of Sale covers new Products. 2. The Seller is obliged to provide the Customer with an item free from defects. 3. A. The customer should check the parcel in the presence of the courier. If the Buyer notices a defect in the product after the courier has left the Buyer's place, the Seller has the right to refuse the complaint. 3. b. In the event of a defect in the goods purchased from the Seller, the Customer has the right to make a complaint based on the provisions on warranty in the Civil Code. If the Client is an Entrepreneur, the parties exclude liability under the warranty. 4. A complaint should be submitted in writing or electronically to the addresses of the Seller specified in these Terms and Conditions. 5. It is recommended to include, m.in, a brief description of the defect, the circumstances (including the date) of its occurrence, the data of the Customer submitting the complaint, and the Customer's request in connection with the defect in the goods. 6. The Seller shall respond to the complaint request immediately, and if the Customer is a Consumer – no later than within 14 days. If the Customer is a Consumer and the Seller does not respond to the complaint request within 14 days, it is considered that the Customer's request is justified 7. Goods sent back as part of the complaint procedure should be sent to the address specified in § 3 of these Terms and Conditions. 8. If a warranty has been granted for the Product, information about it, as well as its content, will be included in the description of the Product in the Store. 9. If the Consumer exercises the right to withdraw from the contract, the costs related to the courier shall be borne by the Customer.

11- Personal data in the Online Shop: 1. The Seller is the administrator of the Customers' personal data collected through the Online Shop. 2. Customers' personal data collected by the administrator through the Online Shop are collected for the purpose of performing the Sales Agreement, and if the Customer agrees to it – also for marketing purposes. 3. The recipients of the personal data of the Customers of the Online Shop may be: 4. In the case of a Customer who uses the method of delivery by post or courier in the Online Shop, the Administrator makes the collected personal data of the Customer available to a selected carrier or an intermediary carrying out shipments on behalf of the Administrator. 5. In the case of a Customer who uses electronic payments or a payment card in the Online Shop, the Administrator makes the collected personal data of the Customer available to the selected entity handling the above payments in the Online Shop. 6. The Client has the right to access their data and correct them. 7. Providing personal data is voluntary, however, failure to provide the personal data indicated in the Terms and Conditions necessary to conclude the Sales Agreement results in the inability to conclude the Sales Agreement.

12- Access to Personal Data: 1. In accordance with the provisions of the Personal Data Protection Act of 29 August 1997 (consolidated text: Journal of Laws of 2002, No. 101, item 926, as amended), the Seller provides free access to personal data, their change, correction and deletion. 2. The Client has the right to access their personal data and correct them through the Online Shop or by phone. 3. The Customer may change the data provided in the Online Shop system on their own. 4. Access, change, correct and delete personal data may be made by the Client at any time through their account in the Online Store, after prior registration and login. 5. The Client has the possibility of direct e-mail contact with the employees of the Online Shop via e-mail.

13- Right to lodge a complaint with the Personal Data Protection Office: The right to lodge a complaint with the Personal Data Protection Office is one of the elements of which, pursuant to Article 13(2)(d) of the GDPR, the controller is obliged to inform the person when collecting data from him or her – in the so-called information clause. What does this right really mean and how can it be exercised in practice by a person who considers that his or her personal data protection rights have been violated? The right to lodge a complaint as one of the remedies is governed by Article 77 of the GDPR. Pursuant to Article 77(1), every data subject has the right to lodge a complaint with a supervisory authority if he or she believes that the processing of personal data concerning him or her violates the provisions of the GDPR. The action must be brought, in particular, in the Member State of the person's habitual residence, place of work or place of the alleged infringement. Importantly, the right to lodge a complaint may be exercised by the data subject without prejudice to other administrative and judicial remedies. This means that in the event of a single breach, there is nothing to prevent a person from both filing a complaint with the Personal Data Protection Office and filing a civil action with the court against the controller or processor who has committed infringements with respect to the lawful processing of data. Pursuant to Article 77(2) of the GDPR, the supervisory authority is obliged to inform the complainant about the progress and results of the complaint. The authority should also instruct the person about the possibility of seeking judicial remedy under Article 78 of the GDPR, i.e. a complaint to the administrative court. This provision of the GDPR gives the data subject the right to appeal to the court against a legally binding decision of the authority concerning the person. The second remedy provided for by the judicial remedy covers the failure of the authority to comply with the 3-month deadline within which it should have considered the complaint, or at least notified the person of the progress and results of the examination of the complaint. As a rule, the filing of a complaint should initiate the proceedings of the Personal Data Protection Office in the case in question. If the authority finds that there has been a violation of the regulations, it will order the restoration of the lawful status by way of an administrative decision in accordance with Article 58(2) of the GDPR.

14- Final provisions 1. Contracts concluded through the Online Shop are concluded in Polish and English. 2. The Seller reserves the right to amend the Terms and Conditions for important reasons, i.e. changes in the law, changes in payment and delivery methods – to the extent that these changes affect the implementation of the provisions of these Terms and Conditions. The Seller will inform the Customer about any change at least 7 days in advance. 3. In matters not regulated herein, the generally applicable provisions of Polish law shall apply, in particular: the Civil Code; the Act on the Provision of Services by Electronic Means; Consumer Rights Act, Personal Data Protection Act. 4. The Client has the right to use out-of-court methods of handling complaints and pursuing claims. To this end, they may lodge a complaint via the EU ODR online platform available at: http://ec.europa.eu/consumers/odr/. 5. In matters not regulated by these regulations, the provisions of the Civil Code and relevant acts of Polish law, as well as the law of the European Union, in particular the GDPR, shall apply. 6. In matters not regulated herein, the generally applicable provisions of Polish law shall apply, in particular: the Civil Code; the Act on the Provision of Services by Electronic Means of 18 July 2002 (Journal of Laws of 2002 No. 144, item 1204, as amended); for Sales Agreements concluded until 24 December 2014 with Customers who are consumers – the provisions of the Act on the Protection of Certain Consumer Rights and on Liability for Damage Caused by a Dangerous Product of 2 March 2000 (Journal of Laws of 2000 No. 22, item 271, as amended) and the Act on Special Conditions of Consumer Sales and Amendments to the Civil Code of 27 July 2002 (Journal of Laws of 2002 No. 141, item 1176, as amended); for Sales Agreements concluded from 25 December 2014 with Customers who are consumers – provisions of the Consumer Rights Act of 30 May 2014 (Journal of Laws of 2014, item 827, as amended); and other relevant provisions of generally applicable law.

MODEL WITHDRAWAL FORM Model withdrawal form (this form should be filled in and returned only if you wish to withdraw from the contract) – Addressee: AREM Trade . Górczewska 224, 01-460 Warszawa,https://istanbulmarket.pl – istanbulmarket2020@gmail.com Tel. 518 350 753
– I/We(*) hereby inform/inform(*) about my/our withdrawal from the contract for the sale of the following items(*) contract for the supply of the following items(*) contract for specific work consisting in the following has been performed(*)/for the provision of the following service(*) – Date of conclusion of the contract(*)/receipt(*) – Name of the consumer(s) – Address of the consumer(s) – Signature of the consumer(s) (only if the form is sent in hard copy) – Date (*) Delete as appropriate.